Major changes to the civil service are needed to tackle “group think” in government, Michael Gove has said.
The Cabinet Office minister said the “metropolitan” outlook of decision-makers had contributed to government becoming “estranged” from the people.
More diversity in recruitment and emphasis on mathematical and scientific skills was key to making officials more responsive to the public’s needs.
Boris Johnson’s advisers are reportedly planning a major Whitehall shake-up.
In recent days there has been speculation about the future of the UK’s top civil servant, Sir Mark Sedwill, who serves as cabinet secretary in No 10 and the PM’s national security adviser.
There have been reports of tensions between Sir Mark and some of the PM’s political advisers over the government’s handling of the coronavirus pandemic.
The Conservative Home website quoted friends of Dominic Cummings, regarded as Boris Johnson’s most influential aide, saying he told a meeting last week that a “hard rain is coming” to No 10 and the Cabinet Office, which co-ordinates the implementation of policy across the government.
In a speech on the future of government and the role of the UK’s politically neutral civil service, Mr Gove said the coronavirus pandemic had highlighted the scale of the “structural inequalities” in UK society.
He suggested the government was not well placed to tackle these or to respond to the economic challenges and opportunities posed by automation, artificial intelligence and robotics, because of its “distance” from the people.
Mr Gove, who like Mr Cummings was a key figure in the Vote Leave campaign, said the 2016 Brexit referendum result had laid bare the extent to which “every arm of government seemed estranged from the majority”.
As well as moving more civil servants out of London, he said the lack of commercial expertise must be sorted, with more decision-makers with a proper understanding of mathematical, statistical and probability questions.
“Government departments recruit in their own image, are influenced by the think tanks and lobbyists who breathe the same London air and are socially rooted in assumptions which are inescapably metropolitan,” he said.
“An important part of bringing government closer to people is making sure we have not just a wider spread of decision-making across the country but a broader and deeper pool of decision-makers.
“Group think can affect any organisation – the tendency to coalesce around a cosy consensus, resist challenge, look for information which confirms existing biases and reject rigorous testing of delivery.”
A number of top civil servants have either left their posts or are set to depart in the coming months following the Conservatives’ election victory in December.
Philip Rutnam is bringing a case for unfair dismissal against the Home Office after quitting in February while Simon McDonald is leaving the Foreign Office in September following its controversial merger with the Department for International Development.